In all, we think you’ll find the new program much more personalized. There is no limit to the number of bounceback offers you can earn – you can get one every day you play! The more you play the bigger your free play offer. We’ll send you a postcard confirming your offer. The free play will be available on your account three days later. Earn at least eight comp dollars in a single day while playing your favorite slots and you will earn a bounceback Free Play offer. In regards to Comp Dollars you’ll be able to view what comps you've earned right on the slots as you play - no more complicated point structure. You will now earn offers every time you visit based on your play. You’ll be happy to know that the Seminole Wild Card Program has been improved and now it’s faster to achieve Elite status. The easiest way to explain it, is that the more you the play the more points you earn. Our Seminole Wild Card program and comp program has changed. I cannot wait for the day when there is an exodus from Seminole Hard Rock which is exactly what they deserve wir the cruel and wicked way they treat their guests.ĭavid, we do value you very much as a guest. I hope and have my fingers crossed that there will be independent casinos built in Florida very soon so us patrons will have a decent place to go and gamble. I told my girlfriend that's it, we are never going back to Seminole Hard Rock and she actually agreed. I was so pissed off that I let fly some foul language which they deserved. I did and after waiting on line for over 20 minutes, the agent told me that 'was just a greeting for my birthday and there was no gift or free play'. She was clueless, stating she had never seen that before and advised me to go to customer service guest relations. I flagged down a 'red shirt' manager and asked her about it.

Feeling that there was something wrong with that machine, I tried another. I pressed everything that could be pressed and then some and nothing happened. When I put my players club card into my favorite machine, the screen displayed my name, a wrapped gift, balloons and a caption that read ' Happy Birthday, press for gift'. At the behest of my girlfriend, we went anyway. For the first time in 5 years, Seminole Hard Rock DID NOT send me any 'free play' for my birthday. I posted a review over a year ago about this criminal casino and now I have to write a follow up to let people know about the cruel, wicked event that I experienced just over 2 weeks ago.

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